TourWatchOut Privacy Policy

Last updated: 10-04-2024

Welcome to TourWatchOut! We value the trust you place in us and our website, TourWatchOut.com (“Website”). We strive to uphold the highest standards of security and privacy to protect your information. This privacy policy outlines how we collect, use, disclose, transfer, and store your personal data when you use our services.

By using our Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this Policy, we kindly ask you to leave the Website.

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: ivan@tourwatchout.com

1. Collection of Your Personal Data

We collect personally identifiable information including but not limited to your:

• Name, email address, and phone number
• Residential address
• Payment information (credit/debit card details)
• IP address

We collect this data in the following circumstances:

• When you make a booking, inquire about services, or contact our customer service team.
• When you register on our Website or subscribe to our newsletter.
• When you participate in surveys, competitions, or promotions.
• When you interact with us through social media or third-party platforms.

You can browse certain sections of our Website without registering, but placing an order requires mandatory registration.

2. How We Use Your Personal Data

We use your personal data to:

• Provide the services you request.
• Respond to inquiries and provide customer support.
• Send you promotional offers, travel vouchers, and updates.
• Customise your experience on our Website.
• Conduct research and analysis to improve our services.
• Detect and Prevent fraud, abuse, or illegal activity.

You can opt-out of receiving marketing communications from us at any time.

3. With Whom We Share Your Personal Data

We may share your personal data with:

• Third-party service providers who assist us in providing our services.
• Law enforcement or legal authorities if required by law.
• Our business partners and affiliates for joint promotions and offerings.

Your data will be treated with the same level of protection as per this Policy.

4. Meta and Google Ads Data

We use Meta (Facebook and Instagram) and Google Ads to promote our services and target ads to potential customers. These platforms collect data about your online activities, including your interactions with our ads and your visits to our Website. Here is how we handle this data:

• Collection and Use: Meta and Google Ads may collect information such as your IP address, device type, and browsing behaviour when you interact with our ads. We use this data to understand the effectiveness of our advertising campaigns and to tailor our marketing efforts.
• Privacy Settings: You can manage your privacy preferences for Meta and Google Ads by adjusting your account settings on these platforms.
• Data Sharing: We do not directly share your personal data with Meta or Google Ads, but these platforms may collect data when you engage with our ads. We use aggregated and anonymized data from these platforms to improve our advertising strategies.
  
  
  

5. How Long We Keep Your Personal Data

We retain your personal data for as long as necessary to fulfil the purposes for which we collected it, or as required by law. We may retain certain data even after you stop using our services, such as to resolve disputes, comply with legal obligations, and enforce our agreements.

6. Cookies

We use cookies and other tracking technologies to improve your experience on our Website. Cookies help us personalise your experience and understand how you use our services. You can adjust your browser settings to refuse cookies, but this may affect your experience on our Website.

7. How We Protect Your Personal Data

We implement reasonable security measures to protect your personal data from unauthorised access, use, or disclosure. However, no method of data transmission over the internet is completely secure, so we cannot guarantee absolute security.

8. Modifications to this Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the updated policy on our Website. Your continued use of our services signifies your acceptance of the changes.

9. Sharing of Travelers’ Photos and Videos

By submitting your travel photos or videos to us, you grant us a non-exclusive, perpetual, worldwide, royalty-free licence to use, reproduce, distribute, and display your content on our platforms. You warrant that you have the right to grant us this licence.

10. Security Precautions

We use secure servers to protect your data and offer encryption for sensitive transactions. We adhere to strict security guidelines to prevent unauthorised access.

11. Choice to Opt-Out

You may opt-out of receiving promotional communications from us at any time. You can also access, modify, correct, and delete your personal data in accordance with this Policy.

12. Advertisement on Website

We may use third-party advertising networks to display ads on our Website. These networks may collect data about your browsing habits to provide targeted advertisements. We are not responsible for the privacy practices of these third parties.

13. Transfer of Information Overseas

Your data may be transferred to and stored in locations outside your country, including outside the European Economic Area (EEA). We ensure that adequate protection measures are in place for such transfers.

14. Your Rights

If you are a resident in the EU, you may have rights regarding your data, including:

• The right to access, rectify, or delete your personal data.
• The right to object to or restrict processing.
• The right to data portability.
• The right to withdraw consent for data processing.

You can exercise these rights by contacting us at [ ivan@tourwatchout.com ]

15. Confidentiality

We treat your information as confidential and only disclose it as required by law or as outlined in this Policy.

16. Disclaimer

Your use of our Website is at your own risk. We do not guarantee the completeness, security, or accuracy of our content.

17. Grievance Officer

If you have any grievances, please contact our Grievance Officer at:

• Email: [ ivan@tourwatchout.com ]
• Phone: [ +91 – 7838779919 ]

Thank you for choosing TourWatchOut. We are committed to protecting your privacy and providing a secure online experience.